Privacy Policy

Last Updated: [Date]

1. Introduction
This privacy policy explains how divottoolsshop.com collects, uses, and protects your personal information when you use our website and services.

2. Information We Collect
We collect personal information that you provide to us, including:

  • Name and contact details
  • Delivery and billing addresses
  • Payment information
  • Order history and preferences
  • Communication records

3. Automated Information Collection
We automatically collect technical information including:

  • IP address and browser type
  • Device information and operating system
  • Website usage patterns and browsing history
  • Cookie data and tracking information

4. How We Use Your Information
We use your personal information to:

  • Process and fulfill your orders
  • Manage your account and preferences
  • Provide customer support
  • Send service-related communications
  • Improve our website and services
  • Prevent fraud and enhance security
  • Send marketing communications (with consent)

5. Legal Basis for Processing
We process your data based on:

  • Contractual necessity for order fulfillment
  • Legal compliance requirements
  • Legitimate business interests
  • Your consent where required

6. Information Sharing
We may share your information with:

  • Payment processing providers
  • Delivery and logistics partners
  • Marketing and analytics services
  • Professional advisors and legal authorities
  • Business transfer recipients

7. Data Security
We implement appropriate security measures including encryption, access controls, and regular security assessments. However, no internet transmission is completely secure.

8. Data Retention
We retain personal information only as long as necessary for the purposes collected, including legal and accounting requirements.

9. Your Rights
You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

10. Cookies and Tracking
We use cookies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

11. International Transfers
Your information may be transferred to countries outside the European Economic Area. We ensure appropriate safeguards for these transfers.

12. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

13. Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect information from children.

14. Marketing Communications
You can opt-out of marketing emails at any time using the unsubscribe link in all promotional communications.

15. Policy Updates
We may update this policy periodically. The current version is always available on divottoolsshop.com.

16. Contact Us
For privacy-related inquiries, please use the contact form on divottoolsshop.com. We respond to all legitimate requests within 30 days.

17. Data Protection Officer
You can contact our data protection team through the website contact form.

18. Complaint Resolution
If you have concerns about our data handling, you have the right to lodge a complaint with the Information Commissioner’s Office.

19. Automated Decision Making
We do not use fully automated decision-making processes that significantly affect individuals.

20. Website Analytics
We use analytics services to understand how visitors interact with our website and improve user experience.

21. Social Media Integration
Our website may include social media features that have their own privacy policies.

22. Data Accuracy
We strive to maintain accurate information. Please update your account details if changes occur.

23. Business Transfers
In the event of a merger or acquisition, your information may be transferred to the new entity.

24. Legal Compliance
We may disclose your information when required by law or to protect our legal rights.

25. Consent Management
You can manage your consent preferences through your account settings on divottoolsshop.com.